A new product safety information database has been launched by the federal government, giving consumers a one-stop online portal to report and research hazards in almost every kind of product under the retail sun. The new www.SaferProducts.gov was launched by the U.S. Consumer Product Safety Commission (CPSC) on March 13.
You can use the new SaferProducts.gov database to:
- report any actual injury caused by a consumer product,
- report on safety risks you've noticed in certain dangerous products, and
- research the safety record of products you own or are thinking about buying.
So, how does the product safety risk reporting system work? After a consumer submits an online report to SaferProucts.gov -- detailing an injury or safety hazard linked to a product -- CPSC reviews the report to make sure it contains all required information. Qualifying reports are then sent to the product's manufacturer, and that company has 10 days to respond to and/or comment on the consumer's claims about the product's safety. After those 10 days, the consumer's report and the manufacturer's response are posted on the SaferProducts.gov database. (Manufacturers can also register their companies on SaferProducts.gov using the Business Portal.)
You can learn more about the new SaferProducts.gov in this Q&A from CPSC.